Here, we address common questions and provide insights into our product “ArkPro”, ensuring you have all the information you need.
1. Why was the name changed to ArkPro instead of continuing the Arkfeld Pro series?
The original name, "Arkfeld" was difficult to spell and search for, so we simplified it to ArkPro for better accessibility.
2. What is Pure Flood?
Pure Flood is olight's self-developed LED. Pure Flood delivers clean, soft, and uniform lighting, offering a broader field of view and a more comfortable close-range illumination experience.
3. What are the advantages of Olight’s self-developed LED?
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Pure and more uniform light color.
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Breakthrough luminous intensity while maintaining competitive light capture.
4. Why is the self-developed LED only used in the Ultra version and not in other ArkPro models?
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Limited production capacity for the self-developed LED.
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Higher cost.
5. What is the ArkBeat breathing light, and what does it do?
Symbolizing the "heartbeat" of the ArkPro Ultra, the ArkBeat breathing light changes color based on usage duration, giving the flashlight a sense of "life." The Ultra is not just a tool—it’s a companion that offers comfort and protection. We hope you love it!
6. What are the differences between the official release version and the trial sale version?
- The side laser switch has been changed to a tactile switch.
- The flood light has been upgraded to Pure Flood.
- The center button is now recessed with a concave surface.
- The micro-indicator now includes symbols for lock, brightness, and battery level.
- Operational updates:
The laser now features instant activation. The CLASS 3R version has two brightness levels, switched via long-press.
The UV light has two levels, also switched via long-press.
7. Has the clip been upgraded? Is it replaceable? Is it compatible with clips from other Arkfeld series models?
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Upgraded from the previous generation with countersunk screws and a wider, sturdier design.
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The clip is replaceable.
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It is not compatible with clips from other Arkfeld series models.
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Clips are interchangeable among the three ArkPro models but are not compatible with other series.
8. What materials and finishes are used for the ArkPro series?
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ArkPro(Black) and ArkPro Lite (Black): 6061 aluminum with hard anodizing.
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ArkPro (Other Colors): 6061 aluminum with semi-hard anodizing.
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ArkPro Ultra: OAL material with hard anodizing.
9. Why are the Silver Graphite and Phantom Squadron Edition's Prices different from the standard versions?
The Silver Graphite and Phantom Squadron Editions involve more complex craftsmanship and higher production costs.
10. Why does the brightness indicator only show three levels?
First, check the battery level for initial troubleshooting:
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If the battery level is below three bars, we recommend charging the device.
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If the battery level is at three bars or above:
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Double-click to activate Turbo mode, which will display four bars for brightness.
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If the temperature is too high, the overheat protection may have been triggered.
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11. Why can’t I activate Turbo mode with a double-click?
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The battery level may be below three bars—please recharge the device.
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The device may have triggered overheat protection due to high temperature.
12. Why does the ArkBeat breathing light change colors?
The color changes symbolize the "heartbeat" of the ArkPro Ultra, reflecting its usage duration and giving it a unique sense of life. The Ultra is more than a tool—it’s a companion that offers reassurance and companionship.
13. Can the ArkBeat breathing light be turned off?
Yes. While the device is off, press and hold the laser switch, then quickly double-press the center button to turn off the breathing light. Repeat the same steps to re-enable it.
14. Why does the laser appear as multiple points or lines?
This is likely due to a dirty lens. Gently wipe the lens clean to restore the laser’s clarity.
15. Does using both USB-C and MCC charging ports speed up charging?
No. When both power sources are connected, USB-C takes priority. While there are no adverse effects, we do not recommend this unconventional usage.
